Privacy Policy

At Ekesvara, we value the trust you place in us when exploring our handcrafted collections and sharing your personal details. This Privacy Policy details how we collect, handle, safeguard, and disclose your personal information when you browse or make a purchase on ekesvara.com.

When you visit our digital storefront, we collect two categories of information to ensure a seamless and personalized experience:

• Device Information: We automatically receive details about your device, including your web browser type, IP address, time zone, installed cookies, search keywords that directed you to us, and the specific pages or artisan designs you view. We gather this through standard cookies, server log files, and secure web beacons.
• Order & Checkout Information: When you purchase or attempt to place an order, we collect essential details including your full name, billing address, doorstep delivery address, encrypted payment details, email address, and contact number.

We utilize your collected details for specific, legitimate purposes including:

• Fulfilling Your Orders: Processing secure transactions, arranging tailored dispatch with our courier network, and sending order receipts and live tracking updates.
• Client Care & Communication: Answering inquiries, updating you on customized sizing requests, and providing post-purchase support.
• Security & Fraud Prevention: Screening incoming transactions and IP addresses to protect our clients against fraudulent activities.
• Personalized Experiences: Sharing curated lookbooks, collection launches, and styling recommendations in accordance with your communication preferences.

We share necessary information with trusted third-party providers strictly to facilitate our operations. For instance:

• Analytics: We use Google Analytics to understand navigation patterns and enhance your shopping journey. (You can learn more via Google Privacy Policy or opt out at Google Analytics Opt-out).
• Fulfillment & Logistics: We share delivery addresses and contact numbers with verified courier partners (such as BlueDart, Delhivery, and XpressBees) solely for order delivery.
• Legal Compliance: We may disclose information if required by applicable Indian laws, judicial proceedings, or lawful governmental requests to safeguard our rights.

We may present personalized recommendations or brand communications through digital platforms. If you prefer to opt out of interest-based marketing, you can adjust your preferences directly through:

• Facebook Ad Settings
• Google Ad Preferences
• Bing Personalized Ads
• Digital Advertising Alliance Portal

Because there is no universally standardized industry protocol for recognizing automated 'Do Not Track' signals, our website's data collection practices remain consistent when such signals are detected from your web browser.

You have the right to access the personal information Ekesvara holds about you, request corrections to inaccurate records, or ask for the deletion of your data. If you wish to exercise any of these rights, please contact our privacy desk directly at ekesvara123@gmail.com.

When you complete a purchase through Ekesvara, we retain your Order Information for our customer service and accounting records for as long as necessary to comply with legal obligations, unless you explicitly request the removal of your data.

We may periodically update this Privacy Policy to reflect operational improvements, technological enhancements, or updated regulatory guidelines. Any modifications take effect immediately upon being posted to this page.

If you have any questions, wish to provide feedback, or require assistance regarding our privacy practices, please contact our dedicated team at ekesvara123@gmail.com or write to our studio in Jaipur, Rajasthan, India.